Contact HMRC with your general enquiries by calling their business-rate helpline 0870 042 0477 or alternatively you can call their mobile-friendly helpline 0330 200 3300 for free if you use inclusive mobile minutes to make the call.
HMRC were formerly known as Inland Revenue and is the main tax office in the United Kingdom. They manage all income tax payments & refunds in the country, as well as the payment of some tax-linked benefits such as tax credits and child benefit. If your enquiry relates purely to income tax payments, for example if you need to inform HMRC that you have been overcharged on your tax bill, or if you simply want to learn more about HMRC then please phone their mobile-friendly telephone number 0330 200 3300. Moreover if you believe you are on the wrong tax code then you should call them immediately to rectify the situation as otherwise you may be paying far in excess of what you should be.
Lines are open from 8am to 8pm on weekdays and 8am-4pm on Saturdays, so please note that you will be unable to discuss your income tax with HMRC on Sundays and some UK bank holidays.
Self-Assessment – 0300 200 3310
Contact HMRC on their local rate phone number 0300 200 3310 to enquire about your Self-Assessment tax payments, for example if you would like to know when you should send your tax returns. It is vitally important that you send this information before the appropriate deadlines as otherwise you may be hit by a fine. Furthermore if you believe you have had to pay too much tax under this system you can call this team to potentially receive a refund from your overspend.
Tax credits – 0345 300 3900
Contact HMRC about your tax credit payments by calling their dedicated phone number 0345 300 3900, where you can enquire as to when you will get your benefit payments. Additionally if there is a change in your circumstances which will affect your tax credits you should report it to them using this helpline, for example if your income has increased as a result of a raise or your partner moving in with you then you should tell HMRC as quickly as possible.
Important HMRC contact numbers – a convenient list
|Department||UK phone number|
|Income Tax queries||0330 200 3300|
|Self-Assessment||0300 200 3310|
|Child Benefit||0300 200 3100|
|National Insurance helpline||0300 200 3500|
|Tax Credits||0345 300 3900|
|Employer enquiries||0300 200 3200|
|VAT enquiries||0300 200 3700|